So… you signed up for the super amazing TATE’S email list, but you haven’t gotten anything yet… no coupons, no info on events or new stuff, just nothing? Well that’s PROBABLY because we are going into spamville. Not where we want to be!! 🙂  Not signed up yet? Go ahead and do that now!

Make sure you receive our emails or you will miss out! Below is a list of helpful hints and directions for the most common email providers to help insure our emails reach you and not your spam folder.

Our email newsletter is sent out EVERY FRIDAY and comes from the address emailus@tatescomics.com – keep an eye out for it! You should have gotten a confirmation email from us after you signed up. If you did NOT confirm, then your email is not added to the database. You can always do it again here and watch for that message!

If you go through these steps and can’t find a message from us and you KNOW you signed up, please send us an email and we can investigate.

Gmail  |  Yahoo  |  Hotmail  |  AOL  |  Outlook  | iCloud

GMAIL

Directions from Google, in full.

If an email was incorrectly marked as spam, follow the steps below to remove it from Spam.

1. Make sure you’ve downloaded the Gmail app.
2. On your iPhone or iPad, open the Gmail app .
3. In the top left, tap Menu Spam.
4. Tap the sender’s profile image next to the message that isn’t spam.
5. Tap More Not spam

To stop a message from being sent to Spam in the future, you can:

1. Add the sender to your Contacts (emailus@tatescomics.com)
2. Filter these messages

YAHOO

1. Navigate to Yahoo Mail, log in to your Yahoo account and click the “Spam” folder. Junk emails are stored in this folder.
2. Click the email that was wrongfully treated as junk mail to open it.
3. Click the “Not Spam” button in the toolbox to immediately send the email to the Inbox folder. Emails from the same sender will not be treated as junk mail anymore and will be sent to the Inbox folder. Yay!

HOTMAIL*

Directions from Hotmail, in full.

To prevent Hotmail from banning important messages (like ours) as spam:

1. Select Options | More Options… from the Windows Live Hotmail toolbar.
2. Follow the Safe and blocked senders link under Preventing junk email.
3. Click Safe senders.
4. Type emailus@tatescomics.com to put on the Safe senders list in the Sender or domain to mark as safe: entry field.
   Click Add to list >>.

AOL

Directions from AOL, in full.

To modify spam controls

1. Sign on to the AOL service with your master screen name.
2. Go to AOL Keyword: Spam Controls.
3. In the Spam Settings window, click the Spam Settings for drop-down menu, choose a screen name for which you wish to set the spam controls for, and then click Go.
4. In the Sender Filter section, ensure that emailus@tatescomics.com is not present in the “block mail from addresses I specify” text box. If emailus@tatescomics.com is present, remove it from the text box.
5. In the Content filter check for the following:
   • If the Block mail containing pictures or files box is selected, and your friend’s email contains pictures or files, you will not receive the email. To resolve this issue, click to clear the Block mail containing pictures or files box.
   • You will not receive the email from your friend, if it contains any words or phrases that you have blocked. To resolve this issue, click to clear the Send mail containing specific words and phrases to my Spam folder box.
6. Click Save.
7. Click OK, and then close the Spam Settings window. Woohoo!

OUTLOOK*

Directions from Outlook, in full.

Check your Junk folder

1. Sign in to your Outlook.com / Hotmail.com account
2. Click the “Junk” folder on the left pane.
3. Check to see if the wanted emails are in this folder.
4. If you see any messages that should have been delivered to the Inbox folder, click the box on the left of each message to put a check mark and then click the “Not Junk” button.

Check your Blocked sender list

1. In your Outlook.com Inbox, click the cog icon beside your Profile name.
2. Click “Options”.
3. Under Junk email, Click “Blocked senders”.
4. In the Blocked senders list, select the name or domain (the part of an e-mail address that follows the @ sign, such as tatescomics.com) that you now want to receive mail from, and then click “<< Remove from list”.

Add the email address to your Safe senders list

1. In your Outlook.com Inbox, click the cog icon beside your Profile name.
2. Click “Options”.
3. Under Junk email, click “Safe senders”.
4. Click “Safe Senders”.
5. In the text box, type in the email address or domain you’d like to always receive email from, and then click “Add to list >>”.

Add the email address to your Safe mailing lists

1. In your Outlook.com Inbox, click the cog icon beside your Profile name.
2. Click “Options”.
3. Under Junk email, click “Safe senders”.
4. Click “Safe mailing lists”.
5. In the text box, type in emailus@tatescomics.com, and then click “Add to list >>”.

Check your Email Rules

1. In your Outlook.com Inbox, click the cog icon beside your Profile name.
2. Click “Options”.
3. Under Mail, click “Inbox and sweep rules”.
4. Perform one of the actions as per your requirement:
5. Click “Edit” next to the rule that you want to edit. Or Choose the rule that you want to delete by ticking the check box and click “Delete”.
6. Note: Not all international characters are supported as filters.

Check your Junk Mail Settings

1. In your Outlook.com Inbox, click the cog icon beside your Profile name.
2. Click “Options”.
3. Under Junk email, click “Filters and reporting”.
4. Under Choose a junk e-mail filter, choose the level of protection that you want, and then click “Save”. If the Exclusive level was set, messages from senders not on your Contacts or Safe senders lists will have been sent to the Junk e-mail folder. If you select Exclusive you will only received emails in your inbox from senders in your “Safe Senders” list, so add us to that list!

Check Email Forwarding

1. In your Outlook.com Inbox, click the cog icon beside your Profile name.
2. Click “Options”.
3. Under Accounts, click “Forwarding”.
4. Choose Don’t forward, if you have enabled email forwarding for you to receive incoming emails to your Inbox Folder.
5. Click “Save”.

iCLOUD

Directions from Apple, in full.

1. Filtering out junk mail can block a legitimate email from reaching your inbox. This is called a false-positive.
2. If you feel that a legitimate email message was accidentally filtered, you can mark it as not junk so that any future messages from the same sender go to your inbox:
   • On your iPhone, iPad, or iPod touch with iOS 7 or later, open the message in the Junk folder, tap the folder icon at the bottom, then tap Inbox to move the message.
   • On your Mac, select the message and click the Not Junk button in the Mail toolbar. Or just drag the message to the Inbox in the sidebar.
   • At iCloud.com, select the message, then click Not Junk in the notification bar at the top of the message window. Or just drag the message to the Inbox in the sidebar.